Frequency Ask Question

1. How long will it take to deliver my order?

Delivery times vary depending on your location and the shipping method selected. Standard delivery usually takes 3-5 business days, while express delivery can arrive within 1-2 business days.

2. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number on our tracking page or the carrier’s website to monitor your delivery status in real-time.

3. What should I do if my package is delayed?

If your package is delayed, first check the tracking number for updates. If there’s no update or it’s significantly delayed, please contact our customer service for assistance.

Can I change my shipping address after placing an order?

Once an order has been placed, changes to the shipping address are possible within a limited time frame before the package is shipped. Please contact customer support as soon as possible to make any adjustments.

5. Do you offer international shipping?

we ship to many countries worldwide. Shipping costs and delivery times will vary based on the destination and shipping method selected at checkout.

Do you offer discreet packaging for large or sensitive items?

we offer discreet packaging for all orders, including large boxes, to ensure your privacy. There will be no labels or markings that indicate the contents of the package.